Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Best Buy - Geek Squad Complaint - Printer Repair
Best Buy - Geek Squad Complaint

Best Buy - Geek Squad Complaint

ADVERTISEMENT

Printer Repair


Have spent a sizeable amount of money for several years with Best Buy. Probably for the last time.I attempted to take my Office Jet Printer to the 12410 St. Charles Rock Road-Bridgeton, Mo. store for repair if possible. Waiting in line of the Geek Squad area with 9 other customers. Two reps in this area to render help to 9 customers. After waiting in line for 45 minutes there were still 5 of us left. My fellow customers were as irate as I. We all noticed that the service desk (right next to Geek Squad) had 8 blue shirt store employees and 1 other gentleman. At the point that they were all laughing, cutting up, and two singing, I asked for help for us all or to see the manager. One of them was a manager! Finally got to Geek rep and was told that my printer wouldn't be worth repairing and to get a new one was more cost effective. At $350.00 purchase price for this printer this wasn't very palatable to me. I told rep that I loved this printer, had purchased a new HP photosmart (expensive) and hate it. Excessive ink usage,very costly to operate, not user friendly. Rep told me "Stay away from Photosmart" Told rep that store pushed this printer to me as great! Rep told me to get an officejet!! Repeated to rep that Officejet was what he was looking at!!! Rep told me to get an extended warranty with it!!! Disappointed I asked if he could keep my beloved printer. Answered yes, for a $10.00 fee and to go to service desk to complete this transaction. Yea, right, you bet I did. Did I have the right to be upset. I believe so. Thanks, I've vented.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Best Buy - Geek Squa...
SUBMIT a ticket
for Best Buy - Geek Squa...
WATCH videos
for Best Buy - Geek Squa...
More Best Buy - Geek Squad Reviews and Complaints MORE reviews and complaints
for Best Buy - Geek Squa...

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Best Buy - Geek Squad reviews


More

Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team