Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Best Buy - Geek Squad Complaint - Poor customer service
Best Buy - Geek Squad Complaint

Best Buy - Geek Squad Complaint

ADVERTISEMENT

Poor customer service


I had an issue with my phone so I took it in to get it repaired knowing that I had a geek squad protection plan. they told me that I had to call a 800 number and go through them. I called and spoke with a representative on the phone that barely spoke english. they told me they would call me back but didnt after I had asked to speak with a manager. I called back another day and the same thing happened. i went to the local best buy and they refused to help me and that I needed to speak with their services on the 1800 number.they wanted to charge me a service fee that costs more than the plan itself. this was not disclosed o me at the time of purchased. who pays $350 to service a phone?! they could only prorate the price I paid. thats not right because they didnt even provide a service. the store manager told me I was wrong but could not provide me with a signature on file that I acknowledge the service fees.
Geek squad is worthless and provide a very difficult and unethical service.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Best Buy - Geek Squa...
SUBMIT a ticket
for Best Buy - Geek Squa...
WATCH videos
for Best Buy - Geek Squa...
More Best Buy - Geek Squad Reviews and Complaints MORE reviews and complaints
for Best Buy - Geek Squa...

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Best Buy - Geek Squad reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team